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Thank you for listening to the eMarketing Talk Show.
Our goal is to make your experience enjoyable, relevant
and important. If you are having trouble listening to
the show segments, check this page to make sure you
have the basic technical requirements. If you still
experice trouble, please let us know so that we can
investigate it.
WINDOWS 98, WINDOWS 2000, and WINDOWS XP USERS:
eMarketing Talk Show is compatible with both Windows
Media Player version 9 and 10. The latest version of the
Windows Media Player can be installed from the Windows
Update web site. We highly recommend that you update
your Windows PC with the latest operating system enhancements
and security patches using the Windows
Update web site utility.
Alternatively it is possible to download the Windows
Media Player directly from the Microsoft web site. Visit
the Windows
Media Download Site to access the latest version.
For any problems connecting to World Talk Radio, kindly
review this information first:
Minimum technical requirements to listen to World Talk
Radio:
1. 90 MHz or faster Intel Pentium processor (or
equivalent CPU)
2. Windows 95, 98, 2000, or Windows NT 4.0 with Service
Pack 3
3. 128 MB RAM
4. 30 MB free space on your hard disk
5. 16-bit sound card and speakers
6. 56Kbps or faster Internet connection
If you are experiencing any problems with accessing
the World Talk Radio Live Stream or archives after downloading
the latest player, Click Here for the Windows
Media Player Support Center or read the "Troubleshooting"
info at the bottom of this page.
Trouble-Shooting For Windows Operating Systems
(a more extensive resource is available at the Windows
Media Player Support Center)
(http://support.microsoft.com/default.aspx?scid=fh;EN-US;wmp)
Frequently Asked Questions:
Microsoft
Media Player Install Support
Microsoft's installation help page
If you are using Microsoft Internet Explorer, do you
have the security setting at "Medium" or lower?
Our audio streams do not work on systems set to high
security. If you need to change your security settings,
restart your computer completely before trying again.
If you memory or cache file folders are full you may
experience audio streaming errors, try emptying your
Temporary Internet files, and any addition files, such
as the contents of the recycling bin.
If you are listening in an office, is there a firewall,
proxy server, in place that blocks audio streams? Go
to http://www.microsoft.com/windows98/support/faq/SUPFAQMPlayer.asp
Microsoft's general help page. Look for the firewall
and proxy server information.
If your still having problems, please go to http://www.streamingaudio.com
and click on "Client Support" and then on
to "Troubleshooting".
Mac users, you need the Windows Media Player for Macs.
Apple does not include a Windows Media Player on their
computers, and therefore to experience the sounds and
sights of World Talk Radio, you’ll need to download
a free Windows Media Player from Microsoft
Click
Here to Download the Windows Media Player for Macintosh
It’s possible that Mac users can experience
problems after installing Windows Media Player.
- If your system is OS8.6 through OS9,
Click
Here to read the Trouble-shooting notes for Windows
Media Player.
- If you are running OSX, Click
Here to read the Trouble-shooting notes for Windows
Media Player.
- For more information specific to your system, please
visit and interact with the Mac/Windows
Media Discussion Group
SELECTED TROUBLE-SHOOTING NOTES:
OS8.6 through OS9
- 1. If you are using Internet Explorer 4.01 or 4.5,
you may experience problems opening links to some
files. To fix this, upgrade your browser to Internet
Explorer 5 or download the link to your computer,
and then open it with the Player.
- If you install Internet Explorer 5 after you have
installed the Player, you should run Windows Media
Player Setup again. This will add the Windows Media
plug-in to the browser so you can play Windows Media-based
content that is embedded in Web pages.
- You may experience problems opening links to content
that uses the Microsoft Media Server (MMS) protocol.
To play content that uses the MMS protocol, start
the Player, and on the File menu, click Open URL,
and then type the URL.
- Issue acquiring licensed Windows Media files using
Internet Explorer 4.5 . If you are using Internet
Explorer 4.5, you may not be able to acquire licensed
Windows Media files. To fix this, upgrade to Internet
Explorer 5 or later.
OSX
- Windows Media Player installation difficulties
Some users reported problems completing the installation
on Mac OS X. The most recent installer corrects these
issues. To use the new installer, download the latest
player.
- You may experience problems opening links to content
that uses the Microsoft Media Server (MMS) protocol.
To play content that uses the MMS protocol, start
the Player, and on the File menu, click Open URL,
and then type the URL.
- When using a Web browser to open links to content,
the Classic version of Windows Media Player (Windows
Media Player 7.01 for Mac or earlier) may launch.
To fix the problem, do one or more of the following:
a. If you have Mac OS 9.1 or earlier
installed in your Classic environment, install Mac
OS 9.2 or later in your Classic environment.
b. Delete all Classic versions of Windows Media
Player from all Classic environments on your computer.
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